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Josh Frenette
CASE STUDY AI-native internal platform

AYO Portal

The AI-native home for a national youth-outdoors nonprofit. A custom LLM assistant, grounded in the organization's entire knowledge base, writes on-brand content, guides new campuses from zero to launch, and keeps every chapter consistent.

CLIENTAmerican Youth Outdoors
ROLEDesign · AI engineering · Build
YEAR2026
STACKGemini · LLM + RAG · React

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OVERVIEW

One knowledge base, an assistant that actually knows it.

Curriculum, onboarding guides, safety SOPs, brand rules, and board materials once lived in scattered drives and inboxes. Every new chapter relearned the same things, and staff rewrote the same content in slightly different voices.

AYO Portal folds all of it into a single AI-readable knowledge base, then puts a custom assistant on top that retrieves from the real documents. The result is faster content creation, smoother campus onboarding, and branding that stays consistent nationwide.

187
documents unified
1
assistant, org-wide
0→live
guided campus launch
THE BUILD

A custom chat tool over a real knowledge base.

The heart of the portal is Ask AYO, a custom-developed assistant. Every document in the org, 187 and counting, is ingested, chunked, and embedded into a retrieval layer. When someone asks a question, the LLM answers only from what it retrieves, so responses cite the org's own curriculum, policies, and brand rather than generic knowledge.

That same grounded assistant is threaded through the whole product: a national search bar, a per-module tutor inside onboarding, and a content generator that drafts letters, agendas, and lesson materials in AYO's voice. It's AI-based learning and content creation built on one source of truth.

Content creation

Drafts on-brand letters, agendas, and lesson materials from the knowledge base.

Onboarding new campuses

A guided, AI-tutored path takes a new chapter from zero to a live program.

Brand consistency

Every answer and asset flows from the same rules, so chapters stay on brand.

AI STACK

What it's built on.

Custom-developed retrieval and generation, wired into a fast, familiar product surface.

MODEL

Gemini LLM

Reasoning and generation for chat, tutoring, and drafting.

RETRIEVAL

Custom RAG

187 documents embedded into a grounded knowledge base with citations.

ASSISTANT

Ask AYO

A custom-developed chat tool scoped to context across the app.

PRODUCT

React portal

Dashboard, onboarding, and curriculum surfaces in one responsive app.